Successfully designing for differences between people is only possible through solid user research that can be easily translated and applied to the design process. In this talk, we’ll cover using IA principles and skills to better plan, execute, and analyze user research studies. Many aspects of the research process are driven by their embedded information structures. Recruitment screeners, interview guides, field notes, and study reports all require thoughtful information architecture to be successful. We’ll discuss applying IA to each phase of a research study, and provide advice and resources for people looking to improve their research practice (or start one!).