Marc Macaluso is a strategic minded business executive with a talent for spearheading and pioneering innovative programs that enhance the Customer Experience. He is a leader adept at shaping and motivating organizational advancement by building high performance teams and company-wide collaboration on key projects to achieve top line sales and bottom-line productivity improvements.
He develops market-driven vision derived from competitor, company and customer research, driving strategies for identifying industry trends related to branding and content placement. He has demonstrated technical proficiency in contemporary software solutions, supporting Customer Experience related to product, service, support and eCommerce.