As a UX Researcher, I have always been in the user’s corner. Translating what their needs are to both the business and engineering. Generally, the first two questions I’ll ask is “what problem are we trying to solve? Who are we solving the it for?” I’ve been in the UX Research industry for over 15 years working for Gartner, Symantec, Veritas, and ADP. Now at Home Depot, I’m in a strategic UX research role – still asking my favorite questions.