Karen Bachmann, the Research Practice Lead with Perficient, helps clients deliver usable products that support how users need and expect to interact with data and perform their tasks. She is passionate about helping develop technology to make the world a better place for the people using it and to delight them in the process. Karen is a member of STC, UXPA, and ACM SIGCHI. She lives with a whole business of ferrets, who view her and the other human in the house as necessary, although hard-to-train, staff.