Skip to main content
WIAD Hong Kong 2018

Hong Kong 2018


The theme of this year's World Information Architecture Day is Information Architecture for Good.

Don't miss this wonderful opportunity to learn and network with brilliant designers, engineers, managers from all around Asia. We look forward to seeing you!

Event date
Starts on
2018-02-24 UTC 2:00 pm
Ends on
2018-02-24 UTC 6:00 pm

Venue, parking and transit

21/F The Hive

The Phoenix Building, 23 Luard Road, Wan Chai, Hong Kong


2:00 PM - 2:30 PM

Welcome to World IA Day Hong Kong

2:30 PM - 3:10 PM

Modeless design

by Manabu Ueno

There is no silver bullet in design methods, except this simple approach - the Modeless Design. From my 20 years of design consulting experience, 90 percent of business apps have serious usability problems because they are composed of functional modes. However, you can dramatically improve or innovate them by transforming your perspective from modal to modeless. In this presentation, I will talk about the philosophy and technique of Modeless Design that turns your service/product much more meaningful.

3:20 PM - 4:00 PM

How Chatbots and AI are changing business

by Gerardo Salandra

Artificial Intelligence has been one of the controversial topics in the Tech Industry. Every single startup in Silicon Valley is trying to figure out how to make a computer with human-like intelligence. Some people embrace this trend while others fear it. And while we can’t judge for sure whether AI is a step in the right direction, we know one thing for sure: “AI is here to stay”.

For the last couple of years the investment in A.I. technology has grown exponentially, driving major breakthroughs in the way people and computer communications. One example of this is the so hyped “Chatbots”. Chatbots hold a great promise for startups and organizations that are looking for new ways to connect with digital-savvy customers.

Attend this Event and get the real story – cut through the hype to get a practical roadmap for making the chatbot a viable and engaging channel for your customers.

Agenda includes: Introduction to Chatbots, Main use cases in the industry, Good and bad uses of Chatbots, Basic concepts behind AI, Whose Jobs will be replaced, Future Outlook

4:20 PM - 4:50 PM

Up-and-Down Journey in Creating a Network of Smart Water Stations

by Ada Yip

How does one start from scratch in designing a new user experience for Hong Kongers who are so used to buying and disposing of single-use plastic bottled water conveniently across this fast-paced city? Is it that hard to change one's behavior? Does data play a part in this movement?

5:00 PM - 5:30 PM

Data Inspired Design

by Donald Lim

Forward-thinking companies are transforming into digital experience-driven organizations in order to meet customer needs with business objectives. Yet among the volume of rich customer data, they often lose sight of the human element. This session will touch on how one can become data-inspired and design digital experiences that delight customers to build brand loyalty and drive greater demand.

5:30 PM - 6:00 PM

Lucky draw & Mingle

There will be give-away from our global sponsors such as free e-books and software licenses. Don't miss out!